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Practice Policies

In an effort in providing excellent customer service to all our patients, and accommodate as many patients as possible, our office implements a No Show and Cancellation Agreement.

 

CONSULTATIONS

A fee for all No Shows and Cancellations made less than 24 hours in advance is assessed.

 

CONSULTATION FEE

The nominal fee for your personalized consultation is $50.00.  The consultation fee will be collected upon check-in as part of your registration process.  In the event you choose to proceed with Dr. Vartany for your elected procedure, the $50.00 will be applied to your total surgical fee.  The consultation fee is assessed with each consultation.

 

CANCELLATION AGREEMENT

Your appointment is reserved exclusively for you.  We allow plenty of time for you to ask all your questions and feel completely informed prior to leaving our office.  Should you not be able to make it to your appointment, we kindly ask for a 24-hour notice of cancellation.  This will allow us the ability to offer the appointment to another patient off our extensive waitlist.  For all appointments missed, cancelled on the same day or rescheduled on the same day as the appointment, the No Show fee is assessed.

 

NO SHOW FEE

Your account will be charged $50.00 in the event of a No Show or a cancellation made within 24 hours to your confirmed, scheduled appointment.  This fee will be placed on your account as an outstanding balance and will need to be settled prior to scheduling an additional consultation.  For accounts with a credit card on file, the credit card will be charged immediately upon incident.

 

AVOIDING THE NO SHOW FEE

Our office will make every attempt to confirm your scheduled consultation with you.  We will begin 2 days prior to your appointment by emailing, calling and texting for final confirmation.  In the event you do not confirm your appointment, the appointment will be cancelled by 12:00 pm on the day preceding your appointment.  This is in effort to avoid charging you the No Show fee and accommodating patients off our waitlist.

 

LATE ARRIVALS

Our schedule is designed to provide an adequate, yet specific duration to complete your comprehensive consultation.  In fairness to our other scheduled patients, a late arrival to your appointment may reduce the amount of time that we are able to spend with you.  We must be mindful of the next scheduled patient and avoid running late in consideration.  A patient arriving more than 15 minutes late will be considered a No Show and be required to reschedule.

 

Please note: Cancellations made via voicemail are not accepted.  You may email your request.

 

 

IN OFFICE TREATMENTS

A fee for all No Shows and Cancellations made less than 24 hours in advance is assessed.

 

CANCELLATION AGREEMENT

Our office holds aside a specific amount of time exclusively for you and your treatment.  Should you not be able to make it to your appointment, we kindly ask for a 24-hour notice of cancellation.  This will allow us the ability to offer the appointment to another patient off our extensive waitlist.  In the event of a last-minute cancellation or No Show, a fee is assessed.

 

CREDIT CARD REQUIREMENT

A credit card (Visa or Mastercard) is required to be kept on your account in the event of a No Show or Cancellation made less than 24 hours in advance.  The credit card on file will be charged immediately upon incident.

 

A signature, along with your credit card information, will be required which states that you hereby agree and understand that if you do not show up for your scheduled appointment or if you cancel your scheduled appointment with less than 24 hours advanced notice, the credit card provided will be charged according to the terms of the No Show and Cancellation Agreement.  You further understand that failure to confirm your scheduled appointment will result in cancellation of said appointment.

 

In the event you will be utilizing a credit card that is not in your name, the actual cardholder will be required to sign this agreement, giving written permission to keep their credit card in your file and charge their card in accordance with the terms of the No Show and Cancellation Agreement.

 

If a credit card is not furnished, the applicable fee will be placed on your account as an outstanding balance and must be paid in full prior to scheduling your next appointment.

 

Only accounts with a credit card on file may schedule an appointment for treatments involving more than a 15-minute appointment (according to our scheduling guidelines).

 

ACCOUNTS WITHOUT CREDIT CARDS ON FILE

Pre-payment for laser services and/or a $100.00 deposit for injection / beauty enhancement appointments will be required.  If you are a No Show or Cancellation without a 24-hour advanced notice for a laser treatment, 50% of the pre-payment amount will be taken as the applicable fee and the remaining 50% of your pre-payment will remain as a credit on your account.  If you are a No Show or Cancellation without a 24-hour advanced notice for an injection treatment / beauty enhancement (Botox, fillers, chemical peels, Sclerotherapy), the applicable fee of $100.00 will be placed on your account, which your deposit will satisfy.  No credit will remain on your account.

 

LATE ARRIVALS

Our appointments are scheduled with only an allowed duration of your requested treatment (i.e. – an up to 15-minute laser hair removal appointment is only allotted 15 minutes on our schedule).  A late arrival may reduce the duration of treatment that we are able to provide to you.  We must be mindful of the next patient who is scheduled and be sure to avoid running late in consideration.  Patients who arrive more than 8 minutes late may be required to reschedule the appointment and will be assessed the No Show / Cancellation fee.  We will absolutely try to accommodate late arrivals as long as it does not penalize our next scheduled patient.

 

UNPREPPED FOR TREATMENT

Should you come to your appointment unprepped for your treatment (i.e. – your hair is not trimmed for laser hair removal), actual treatment time will need to be reduced to keep within your scheduled appointment time.  This is necessary to stay on schedule in consideration of all our patients.

 

NO SHOW FEES

For all scheduled and confirmed laser hair removal appointments, the fee is 50% of the total cost of treatment.  For all scheduled and confirmed injection and beauty enhancement appointments, the fee is $100.00.  For all scheduled and confirmed laser tattoo removal appointments, the fee is $50.00 for tattoos up to 16 sq. in. and $100.00 for tattoos larger than 16 sq. in.

 

AVOIDING THE NO SHOW FEE

Our office will make every attempt to confirm your scheduled appointment with you.  We will begin 2 days prior to your appointment by emailing, calling and texting for final confirmation.  In the event you do not confirm your appointment, the appointment will be cancelled by 12:00 pm on the day preceding your appointment.  This is in effort to keep assessed fees to a minimum and accommodate patients off of our waitlist.

 

LAST MINUTE BOOKINGS

Appointments that are made within 24 hours to the schedule appointment time are considered CONFIRMED.  No Shows or cancellations are subject to the fee as per the No Show and Cancellation Agreement.

 

Please note: Cancellations made via voicemail are not accepted.  You may email your request.

 

For the best possible experience, please be sure to:

  • keep your contact information up to date with our office
  • provide a 24-hour notice of cancellation
  • be on time for your confirmed appointment
  • have your area(s) ready for your treatment
American Society of Plastic Surgery American Board of Plastic Surgery

*Individual results may vary.