A fee for all No Shows and Cancellations made less than 24 hours in advance is assessed.
Our office holds aside a specific amount of time exclusively for you and your treatment. Should you not be able to make it to your appointment, we kindly ask for a 24-hour notice of cancellation. This will allow us the ability to offer the appointment to another patient off our extensive waitlist. In the event of a last-minute cancellation or No Show, a fee is assessed.
CREDIT CARD REQUIREMENT
A credit card (Visa or Mastercard) is required to be kept on your account in the event of a No Show or Cancellation made less than 24 hours in advance. The credit card on file will be charged immediately upon incident.
A signature, along with your credit card information, will be required which states that you hereby agree and understand that if you do not show up for your scheduled appointment or if you cancel your scheduled appointment with less than 24 hours advanced notice, the credit card provided will be charged according to the terms of the No Show and Cancellation Agreement. You further understand that failure to confirm your scheduled appointment will result in cancellation of said appointment.
In the event you will be utilizing a credit card that is not in your name, the actual cardholder will be required to sign this agreement, giving written permission to keep their credit card in your file and charge their card in accordance with the terms of the No Show and Cancellation Agreement.
If a credit card is not furnished, the applicable fee will be placed on your account as an outstanding balance and must be paid in full prior to scheduling your next appointment.
Only accounts with a credit card on file may schedule an appointment for treatments involving more than a 15-minute appointment (according to our scheduling guidelines).
ACCOUNTS WITHOUT CREDIT CARDS ON FILE
Pre-payment for laser services and/or a $100.00 deposit for injection / beauty enhancement appointments will be required. If you are a No Show or Cancellation without a 24-hour advanced notice for a laser treatment, 50% of the pre-payment amount will be taken as the applicable fee and the remaining 50% of your pre-payment will remain as a credit on your account. If you are a No Show or Cancellation without a 24-hour advance notice for an injection treatment / beauty enhancement (Botox, fillers, chemical peels, Sclerotherapy), the applicable fee of $100.00 will be placed on your account, which your deposit will satisfy. No credit will remain on your account.
Our appointments are scheduled with only an allowed duration of your requested treatment (i.e. – an up to 15-minute laser hair removal appointment is only allotted 15 minutes on our schedule). A late arrival may reduce the duration of treatment that we are able to provide to you. We must be mindful of the next patient who is scheduled and be sure to avoid running late in consideration. Patients who arrive more than 8 minutes late may be required to reschedule the appointment and will be assessed the No Show / Cancellation fee. We will absolutely try to accommodate late arrivals as long as it does not penalize our next scheduled patient.
UNPREPPED FOR TREATMENT
Should you come to your appointment unprepped for your treatment (i.e. – your hair is not trimmed for laser hair removal), actual treatment time will need to be reduced to keep within your scheduled appointment time. This is necessary to stay on schedule in consideration of all our patients.
NO SHOW FEES
For all scheduled and confirmed laser hair removal appointments, the fee is 50% of the total cost of treatment. For all scheduled and confirmed injection and beauty enhancement appointments, the fee is $100.00. For all scheduled and confirmed laser tattoo removal appointments, the fee is $50.00 for tattoos up to 16 sq. in. and $100.00 for tattoos larger than 16 sq. in.
AVOIDING THE NO SHOW FEE
Our office will make every attempt to confirm your scheduled appointment with you. We will begin 2 days prior to your appointment by emailing, calling and texting for final confirmation. In the event you do not confirm your appointment, the appointment will be cancelled by 12:00 pm on the day preceding your appointment. This is in an effort to keep assessed fees to a minimum and accommodate patients off of our waitlist.
LAST MINUTE BOOKINGS
Appointments that are made within 24 hours to the schedule appointment time are considered CONFIRMED. No Shows or cancellations are subject to the fee as per the No Show and Cancellation Agreement.
For the best possible experience, please be sure to: